All remanufactured products are supplied with a 2-year warranty.

In the event of a warranty claim, the part must be returned to our factory in Belgium for inspection and technical assessment. If the claim is accepted, we will offer one of the following remedies at our discretion:

• Repair of the unit, free of charge

• Replacement with an equivalent unit

• Refund of the invoiced value

The warranty covers the replacement of the part or its original invoiced value.

Labour claims are assessed on a case-by-case basis and must fall within the vehicle manufacturer’s published labour times for part replacement.

The following are not covered under warranty:

• Self-elected or consequential costs

• Vehicle recovery or towing

• Diagnostic charges not directly related to the warranted part

We include technical guidance in the packaging to help prevent the most common fitting and system-related issues. Additional bulletins and documents can be found in the Tech Tips & Fitting Info section of this FAQ.

Hydraulic Steering Systems

Cleanliness of the hydraulic fluid is critical to system reliability. Unfortunately, many vehicle manufacturers do not specify steering fluid changes as part of routine servicing. Old or degraded fluid is the primary cause of age-related steering system failure.

For this reason, it is essential that the steering system is fully flushed and cleaned when replacing any component. Many systems also contain hidden, non-serviceable filters that can become clogged over time, leading to faults that are often misunderstood or overlooked by non-specialists.

Electric Power Steering (EPS) Systems

EPS systems, commonly found in newer vehicles, present a different set of challenges, including coding, calibration, and vehicle-specific setup requirements. For known fitting issues and model-specific guidance, we provide technical papers within the product packaging and online.

Our Tech Tips & Fitting Info section contains downloadable PDF documents covering:

• Installation guidance

• Common fault prevention

• System flushing procedures

• Vehicle-specific notes

These documents are regularly updated. File names and layouts may be adapted to ensure clarity and suitability for the website.

If you cannot find the required part, we offer a Reconditioning & Return (Reman & Return) service.

Simply submit an enquiry using the contact form, including details of the vehicle and the required component, if known. Where possible, please provide photos and a description of the fault. Based on this information, we will assess the scope of repair and provide:

• An indication of repair feasibility

• A base price estimate based on the expected work required

If, upon inspection, the condition of the part differs from the original assessment, we will contact you to discuss any changes before proceeding.

This service is commonly used for classic cars, vintage vehicles, rare models, and motorsport applications.

We hold stock of thousands of fully remanufactured steering racks and pumps, supported by an extensive inventory of original cores available for remanufacture.

If an item is not currently in stock, we can usually remanufacture it to order, even for rare or specialist vehicles. From modern exotics to classics and utility vehicles — Aston Martin, Lamborghini, Rover V8s, classic Land Rovers and more — chances are we can help.

If you are unable to find what you need, please refer to our Reconditioning & Return service and send your unit to us for repair.